Michael McNeil Resume

Professional Experience

Delta Press,Inc. Franklin Park, Illinois 2004 - Present

A trade finisher to the graphic arts industry.

Production Manager, 2004 - Present

Responsible for support and development of all production and customer service departments.

• Created and implemented a plant scheduling system reducing downtime and improving on time deliveries.
• Developed management information system improving timely reports to management.
• Review budgeted hourly costs and estimating system improving competitive position.
• Review billing process reducing average days to bill and average accounts receivable days.

Jet Lithocolor, Inc, Downers Grove, Illinois 1992 – 2004

A sheetfed offset printer of paper and plastic offering prepress through fulfillment services.

Business Development and Marketing Manager, 2003 – 2004

Responsible for support and development of all marketing strategies and campaigns.

• Created and implemented a 12-month multi-media marketing plan to rebuild Jet’s new brand and its leadership and the commercial paper and plastic card markets including an e-mail marketing program.
• Increased profits by identifying and targeting profitable customers and markets.
• Created monthly content and product offerings to clients and prospects resulting in 3% increases in inquiries.
• Developed numerous sales support programs which resulted in lead generation
• Wrote and implemented a comprehensive marketing strategic plan in line with the business plan resulting on a 17% increase in sales.
• Worked with designer to produce a complete sales collateral package including some unique pieces demonstrating our techniques.
• Coordinated the brand roll out event for customers and prospects.
• Conducted customer and employee surveys resulting in important comments.
• Setup booth and produced graphics for POP show resulting in new business leads.
• Wrote and distributed press releases resulting in a significant increase in publicity.
• Built a team of sales people and department managers to produce a differentiation statement.
• Completed all Request for Information (RFI) and Request For Quotations (RFQ) for the sales team and completed the online bidding process for several plastic card projects.
• Review billing process reducing average days to bill and average accounts receivable days.

Senior Vice President Manufacturing, 1997 - 2003

Managed all operational departments from pre-press through fulfillment. Responsible for performance including productivity, efficiency, customer service, quality control, cost control, expenses and new products.

• Board of Director member
• Developed an Access database to track performance management lowering rework by 50%.
• Implemented completely new plastic card finishing and processing department broadening service offerings.
• Managed the growth of fulfillment to more than $2MM including daily outsourcing and digital printing.
• Integrated the IT department into the card processing workflow and created revenue stream.
• Implemented annual 360º performance review process and pay for performance program.
• Championed the Quality Assurance Manager and continuous improvement programs.
• Maintained gross profit margins for six consecutive years of 30% or more.
• Implemented a card fulfillment inventory system in three months with no errors for a major customer.
• Supervised the creation and implementation of a web based ordering and reporting system for major fulfillment customers.
• Worked closely with R&D to develop two new card products.
• Negotiated and purchased major corporate assets including presses and buildings.
• Ranked in the top ten card producers in the world.
• Managed a national sales force and supervised 20 department managers.
• Developed and implemented a new card pricing system.
• Supervised major building and real estate repairs and upgrades.
• Remodeled the plant to accommodate a significant business expansion.
• Hired a plant manager and CFO.
• Coordinated the integration of new manufacturing processes into our workflow.
• Managed the sales department and implemented Account Executive Business Plan.
• Implemented digital color variable print solution into the workflow.